Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Pet News
Parrots and sleeping
A 12 hour sleep cycle is the norm for many parrots. How you can achieve this in the best possible way for your parrot, and you?
Read more 16 Jul 2020Best pet lizards
Every lizard requires specialist care, regardless and most people looking for a ‘beginner’ lizard are doing so because children will be involved with its care. Therefore my beginners list incorporates this as a ranking order, to determine easiest from hardest
Read more 3 Jul 2020Tortoise respiratory infection
A discharge from the nostrils provides the best indication of a respiratory infection in the early stages. The tortoise will usually appear healthy and be eating well.
Read more 7 May 2020