Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Pet News
Fatty Liver Disease in Parrots
Bought By Many’s vet expert Dr. Sophie Bell discusses the issue of fatty liver disease (Hepatic Lipidosis). She explores causes, the most common symptoms, the main preventative methods, how it is diagnosed and then treated through diet and medicine.
Read more 9 Apr 2021Do bearded dragons need baths?
Reptile expert Pete Hawkins gives his opinion along with Bought By Many's expert vet Dr Sophie Bell, on this controversial subject.
Read more 11 Mar 2021What can African grey parrots eat?
Your African grey should be eating fresh vegetables and fruit, along with pellets or seeds depending on what your bird will accept. You can home cook for your bird to make it more fun.
Read more 22 Feb 2021