Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Pet News
What can Blue-tongued skinks eat?
Blue-tongued skinks (Tiliqua scincoides intermedia) are an opportunistic omnivorous species.
Read more 20 Oct 2020What parrots can live together?
Can pet parrots live together? There are too many variables to give a clear cut - yes they can, or no, they cannot
Read more 9 Oct 2020Tortoise parasites - worms
Parasitic worm eggs under the microscope - each type has its own distinctive appearance, so they can be identified and counted, enabling the severity of an infection to be assessed from a faecal sample.
Read more 7 Oct 2020