Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
Pet News
Tortoise names - from girl, to boy, to funny to famous
Looking for a name for your new tortoise? From girl, to boy, to funny to famous, we've done the research for you!
Read more 15 Jan 2021Introducing a new bearded dragon to your home
It's advisable to keep a new bearded dragon (or any lizard) away from other pet reptiles for the first few months, to monitor for health conditions that could be contagious.
Read more 6 Jan 2021What can Blue-tongued skinks eat?
Blue-tongued skinks (Tiliqua scincoides intermedia) are an opportunistic omnivorous species.
Read more 20 Oct 2020