Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Pet News
What are good lizard names: male, female, famous and fictional
What should you call a pet lizard? We sought inspiration from fellow lizard owners, social media star reptiles and the most famous fictional lizards to give you some ideas.
Read more 12 Jun 2019Do tortoises need pellets as part of their diet?
Should you be feeding your tortoise pellets and why? And what mistakes have manufacturers made in the past? Read our guest writer...
Read more 22 May 2019Guinea pig noises and their meanings
Ever wondered what your Guinea Pig is trying to tell you? Move over Dr Dolittle, while we explain all
Read more 16 Apr 2019