Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
Pet News
What can budgies eat?
Wild budgerigars are ground feeding seed and grass feeders. Grains and grasses provide the bulk of their intake in the wild. They move in flocks often thousands in number and fly enormous distances in their native Australia.
Read more 28 Nov 2019Rabbit names - from female, to male, funny to famous rabbit names
Needing name ideas for your new rabbit? Then check our list of female, male, famous and funny....
Read more 21 Nov 2019Crested gecko setup: How to setup a complete crested gecko terrarium
The humble little Crested Gecko is a very popular reptile among new and experienced keepers today. But it’s a reptile that has specific care needs which we shall go through in this article. With an average captive lifespan of 15 years, you need to get this right from day 1.
Read more 13 Nov 2019