Better customer service
We’ve won the Feefo Gold Trusted Service award for 2019 and have a 4.5/5 customer service rating. As a friendly UK based customer service team, we’re here to help as much as we can.
Exotic pets we insure
Why choose us
Fairness
We paid 97% of pet insurance claims between 2017-2018 and believe in fair claims assessments. We’re proud to have helped so many sick pets.
Years of experience
We’ve been insuring exotic pets for over 20 years and have lots of experience in the health problems exotic pets can face.
We’ve designed our policies to provide the right cover levels at the right price.
What our customers say
I would highly recommend this service to others. My little Horsefield tortoise ‘Speedy’ was also very pleased we were insured with you when he was recently unwell. He is fully recovered now.
Rodney is our 22 year old parrot and my baby we have a very strong bond. She fell ill last year and thought we were losing her. She needed a lot of veterinary care. ExoticDirect made it easier for us to get through the..
Excellent service. Quick and easy process giving me the exact coverage i need for my lizards. Would definitely recommend them to anyone :)
Pet News
Crested gecko setup: How to setup a complete crested gecko terrarium
The humble little Crested Gecko 'Correlophus Ciliatus' aka - Crestie, has been, and still is a very popular reptile among new and experienced keepers today. But it’s a reptile that has specific care needs in which we shall go through in this article. With an average captive lifespan of 15 years, you need to get this right from day 1.
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Read more 6 Nov 2019Tortoise skin problems
From shedding skin to fly strike. The skin problems that tortoises can face, and what you can do to prevent them.
Read more 5 Nov 2019